About Frontlines

Therefore welcome one another as Christ has welcomed you, for the glory of God. Romans 15:7

Frontlines is Watermark’s Hospitality Ministry. Frontlines volunteers serve as the official hosts of our weekend services. Our goal is to welcome others just as Jesus Christ first welcomed us. There are a number of ways to serve on Frontlines: Parking, Greeting, Ushering, Coffee, Welcome Center, and Reach (varies by campus). Learn more about our teams

If you are looking for a way to get involved at Watermark, Frontlines is the perfect place to start! You will have the opportunity to get to know others in a small team setting while developing and deploying your gifts. Learn how to become a volunteer.

Serving Opportunities

Each campus has its own variety of Frontlines volunteer teams.

Parking Team – First impressions matter! Our parking team needs servant-hearted people, willing to welcome people as they direct traffic and answer questions from guests in the parking lots. (Dallas, Fort Worth, Plano)

Greeting Team - The Greeting Team welcomes our guests as they enter church and the auditorium. (Dallas, Fort Worth, Plano)

Usher Team - Ushers help guests find a place to sit as they enter the Auditorium. Ushers will be inside the auditorium during the service. (Dallas, Fort Worth, Plano)

Coffee Crew - The Coffee Crew works hard to make sure every guest has the chance to grab a cup of coffee. This role requires some lifting and labor. (Dallas, Fort Worth, Plano)

Welcome Center Team - This team helps guests connect to Christ and to Watermark by distributing information about Watermark’s values, ministries, community groups, events, etc. Plan to serve the entire service and attend a different service. (Dallas, Fort Worth, Plano)

Reach Team - The Reach Team exists to help Watermark attendees take their next step to get connected. These volunteers are strategically placed throughout the Auditorium to welcome, engage, and connect with those attending our services. (Dallas, Fort Worth)

How to Become a Volunteer

Step 1: Meet Membership Requirements

All Frontlines volunteers must meet the following requirements:

  • Have attended Discover Watermark, Membership Class Part I, and Part II
  • Signed the Membership covenant
  • Shared their written and verbal testimony
  • Be committed to joining a community group within the first six months of their service with Frontlines

If you meet all these requirements, your next step is training! If you have not yet met these requirements, please visit

Step 2: Training

All new Frontlines volunteers are required to complete a training course before they start serving. Register for training on your campus by following the links below:




Step 3: Serve Monthly

Once you have completed the training class, you’ll be placed on one of our Frontlines Teams. You’ll be placed into a team based on your preference and our current need. We ask that volunteers make a commitment to miss no more than twice a year.

Questions about Dallas Frontlines? Email
Questions about Plano Frontlines? Email
Questions about Fort Worth Frontlines? Email
Questions about Frisco Frontlines? Email

Upcoming Events