Common Questions

How can I make this big church feel small?

You will always be greeted at the auditorium doors and handed a Watermark News every week. Watermark News contains a perforated section that you can fill out simply saying, “I want to get connected!” A staff member will follow-up with you to help connect you to one of our many different ministries.

Where do I park?

Parking is marked on our Watermark Plano parking map. When you arrive, watch for our parking team volunteers to guide you.

If you have children, we have designated Children’s parking for families with young children (0-4 years). This is located west of our main building. Allow plenty of time to find a spot and get your kids checked in.

Do you accommodate for special needs?

We have wheel-chair accessible parking spaces, restrooms, ramps, and wheel-chair access seating in our worship center/sanctuary. Our parking team and greeters are always happy to point you in the right direction.

Kaleidoscope is Watermark’s ministry aimed at meeting the spiritual needs of children with disabilities. If you are interested in visiting Watermark and have a child with special needs, please contact us about your child ahead of time so that we can be well-prepared to serve your family.

What should I wear?

Watermark is a casual environment, so wear what feels comfortable! Jeans and a t-shirt will fit right in.

May I take coffee into the auditorium? What about food?

We provide coffee and welcome you to take it into the auditorium. Please be mindful to throw away all trash as you exit. While we allow coffee and drink in the worship center, we ask that you refrain from bringing food inside.

What are the building hours?

The Plano campus lobby is open to the public:

Sunday through Thursday: 6:00 am – 10:00 pm

Friday: 6:00 am – 6:00 pm

Saturday: closed

Does Watermark have a kitchen on site for cooking?

No. Watermark does not have a kitchen or the capability to offer food services.

May I reserve a room?

Due to limited space available during our mid-week ministries, the only space available for community groups to meet on campus at this time is the lobby. However, if you are meeting with your Community Shepherd for a group assessment or conflict resolution, we have 2 rooms available for reservation in our office. Your Community Shepherd can reserve it for you in advance by emailing Kara Elliott. Please note: the use of Children's Ministry on Sunday morning or Training Ground mid-week is prohibited for regular community meetings.

May I throw a party at Watermark?

Watermark does not allow private parties to reserve our facilities. (This includes all campuses, the banquet room, the tree fort, the coffee shop and outdoor spaces.)

I’d like to know more about Watermark Frisco.

Find out about our new Frisco campus.