About Frontlines

Frontlines is Watermark’s Hospitality Ministry. Frontlines volunteers serve as the official hosts of our weekend services. Our goal is to welcome others just as Jesus Christ first welcomed us (Romans 15:7). There are six ways to serve on Frontlines: Parking, Greeting, Ushering, Coffee, and Welcome Center. Learn more about our teams

If you are looking for a way to get involved at Watermark, Frontlines is the perfect place to start! While Frontlines only asks that volunteers serve once a month, you will have the opportunity to get to know others in a small team setting while developing and deploying your gifts. Learn how to become a volunteer

Serving Opportunities

There are six Frontlines volunteer teams.

Parking Team – First impressions matter! Our parking team needs servant-hearted people, willing to welcome people as they direct traffic and answer questions from guests in the parking lots.

Greeting Team- The Greeting Team welcomes our guests as they walk into the auditorium. Please plan to serve the entire service and attend a different service if you serve on the greeting team.

Usher Team - Ushers help guests and attenders find a place to sit as they enter the Auditorium. Ushers will be inside the auditorium during the service. While they will be able to hear the message, they are required to be at their posts throughout the duration of the service.

Coffee Crew - The Coffee Crew works hard throughout the services to make sure every guest has the chance to grab a cup of coffee. This role requires some lifting and labor.

Welcome Center Team- This team helps attenders connect to Christ and to Watermark by distributing information about Watermark’s values, ministries, community groups, events, etc. Please plan to serve the entire service and attend a different service. As this position can involve pastoral situations, personal interviews are conducted with each applicant.

How to Become a Volunteer

Step 1: Meet Membership Requirements

All Frontlines volunteers must meet the following requirements:

  • Have attended Discover Watermark, Membership Class Part I, and Part II
  • Signed the Membership covenant
  • Shared their written and verbal testimony
  • Be committed to joining a community group within the first six months of their service with Frontlines

If you meet all these requirements, your next step is to apply for Basic Training! If you have not yet met these requirements, please visit

Step 2: Basic Training

All New Frontlines volunteers are required to complete Basic Training, a discipleship course designed to train all volunteers before they start serving. This class takes place during the 11:15 am service on Sunday mornings on the Plano campus. If you’re ready for Basic Training, apply below.

Apply for Basic Training

Step 3: Serve Twice A Month

Once you have completed the four-week Basic Training class, you’ll be placed on one of our five Frontlines Teams, where you’ll serve twice a month. You’ll be placed into a team based on your preference and our current need. We ask that volunteers would take their commitment to their teams seriously and miss no more than twice a year.