Not getting e-mails from Watermark?
If Watermark has your current e-mail address on file, but you aren't getting our e-mails, the most likely reason is that your bulk mail folder or spam filter is catching the e-mails that are delivered. (If Watermark does not have your current e-mail address on file, then visit the Can We Reach You? web page to provide your contact information.)
One possible way to avoid having e-mail that you want to receive from being marked as spam is to add the sender to your address book. There are also ways that you can report to your Internet Service Provider (ISP) that a solicited e-mail is not spam.
Depending on your e-mail provider, another possible way to get around the problem is to explicitly whitelist or safelist a given e-mail account (communications@watermark.org) or a given domain name (watermark.org). Check with your specific provider to see if whitelisting/safelisting is offered and/or supported.
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Can We Reach You? Click here to provideyour most up-to-date contact information and e-mail address to Watermark |
Common e-mail provider instructions on adding an address to your address book:
SBC or Yahoo!
• To add Watermark Communications to your address book, sign in to your mail account, click on "Addresses" to go to your Address book, click the "Add Contact" button, enter "communications@watermark.org" in the "E-mail" field, and click the "Save" button.
• To encourage Yahoo! not to classify the e-mail as spam, open the e-mail from your Bulk folder and click on the "Not Spam" button.
Hotmail or MSN
• To add Watermark Communications to your address book, sign in to your mail account, click on "Contacts" to go to your Address book, click the "New" button, enter "Watermark" in the "Quickname" field and "communications@watermark.org" in the "Personal" E-mail Address field, and click the "Save" button.
• To encourage Hotmail not to classify the e-mail as spam, open the e-mail from your "Junk E-Mail" folder and click on the "Not Junk Mail" button.
America Online (AOL)
• To add Watermark Communications to your address book, login to AOL, click the Mail menu on the AOL toolbar, then click Address Book, then click "Add", enter Watermark in the name field and "communications@watermark.org" in the E-mail field, and click "Save".
